General Dies offers assistance on request, programmed service, machines refurbishing, after sale service. The assistance that we provide to our Customers represents our pride.

We never leave the customer alone, with problems of production and/or spare parts. We are always, even during the festival days or during company - holidays, available, because we understand how much important is that customer plant works always well.

We distinguish ourselves as we are so fond of our work that the problems of the customer are our problems, and irrespective of the causes, we dedicate ourselves to solve problems in the most economic and durable way, always using high quality components and experienced engineers with an undisputed professionalism.

General Dies ensures its customers a programmed assistance, personalized in order to keep in perfect efficiency all the machines in the production process.

The General Dies engineers are able to operate interventions of maintenance and refurbishing on plants and pellet mills of own production, but also of competitors.

The after sale service of General Dies ensures Customer, in addition to functional assistance, also the provision of spare parts for any pellet mill present on the market.

General Dies is able to built dies and rolls carefully studied for the specific product to pellet, granting optimal productivity and durability performace.